For Australians owed money or stuck with an unfair "no"
Casemade gives you the free, plain-English guide to your exact dispute — your rights, the steps, the deadlines — plus the done-for-you templates to recover what you're owed yourself.
A brush-off is the start of a process, not the end of it. We give you the path — and the words.
Pick your dispute below — a denied claim, a defect the builder won't fix, a bond that wasn't returned. More are coming as we build them out.
Plain-English: your rights, the exact path, every deadline — built around the official process, citing the real authorities, and kept current.
Free · no email required to readWhen you're ready to act, the done-for-you fill-in letters + evidence checklist do the heavy lifting — so you put your strongest case, properly.
Optional · founding priceEach guide is the best free answer we can write — and links to the templates that do the work.
Knocked back by your insurer? The free, binding path through IDR and AFCA — plus the letters.
Builder won't fix the defects? Your statutory warranties, the regulator, and the evidence that wins.
Unfair cleaning or "damage" deductions? Get your bond back — the evidence and the deadlines.
Your rights under the Australian Consumer Law when a business won't refund or repair.
Chase what you're owed, or push back on a debt that isn't right.
Contest an infringement or penalty the right way.
"Most people lose disputes for one reason: they don't know the path, or they miss a deadline."
The systems to fight back — AFCA, the building regulators, the state bond authorities and tribunals — are real, mostly free, and designed for ordinary people. The catch is they're scattered and written in process-speak.
Most people lose disputes for one reason: they don't know the path, or they miss a deadline. The systems to fight back — AFCA, the building regulators, the state bond authorities and tribunals — are real, mostly free, and designed for ordinary people. The catch is they're scattered and written in process-speak.
Casemade pulls each one into a single, plain-English guide, cites the actual authorities so you can check us, and gives you the templates to act. We're not a law firm and we don't act for you — we sell general information and blank templates you complete yourself, and we always point you to free help (like AFCA, the Financial Rights Legal Centre, and the state tenant services) when that's the better call.
We'll send the closest free guide we have and let you know the moment yours lands — at the founding price.